Cancellation policy

Last updated: 20 January 2026

This Cancellation Policy applies to all bookings made for Kerry’s Gate Cabin. By confirming a reservation, guests agree to the terms outlined below.


1. General Cancellation Terms

  • All bookings are subject to this Cancellation Policy.

  • Cancellations must be made in writing via email.

  • The date the cancellation request is received will be used to determine eligibility.


2. Standard Cancellation Policy

  • Bookings are non-refundable by default.

  • This policy is in place due to the small, independent nature of the accommodation.


3. Exceptional Circumstances

  • In certain exceptional situations, cancellations or date changes may be considered at the owner’s discretion.

  • Each request will be assessed on a case-by-case basis.

  • Approval of any exception is not guaranteed.


4. Amendments to Bookings

  • Requests to change booking dates must be made in advance.

  • Date changes are subject to availability.

  • Any approved amendments may incur an administration fee.


5. No-Shows & Early Departures

  • No refunds will be issued for no-shows or early departures.

  • Guests who fail to arrive on their scheduled arrival date will forfeit the full booking amount.


6. Cancellations by the Owner

In rare circumstances where the owner must cancel a booking (for example, due to unforeseen maintenance or safety issues), guests will be offered:

  • A full refund or

  • An alternative date, subject to availability.

No further compensation will be provided.


7. Travel Insurance

Guests are strongly advised to take out appropriate travel insurance to cover cancellations, travel disruption, illness, or other unforeseen circumstances.


8. Policy Updates

This Cancellation Policy may be updated from time to time. The version in place at the time of booking will apply.