Last updated: 20 January 2026
This Refund Policy explains how refunds are handled for bookings at Kerry’s Gate Cabin.
Refunds are issued only in accordance with this Refund Policy.
By making a booking, guests acknowledge and accept these terms.
Refunds are processed using the original payment method where possible.
All bookings are non-refundable by default.
This reflects the small-scale, independent nature of the accommodation.
In rare and exceptional circumstances, a refund or partial refund may be offered at the owner’s discretion.
Each request is considered on a case-by-case basis.
Approval of an exception does not set a precedent for future bookings.
If a booking must be cancelled by the owner due to unforeseen circumstances (such as maintenance or safety concerns), guests will be offered:
A full refund, or
The option to rebook for alternative dates, subject to availability.
No additional compensation will be provided.
No refunds are issued for no-shows.
No refunds are provided for early departures or unused nights.
Where a refund or amendment is approved, an administration fee may be deducted to cover processing costs.
Any applicable fees will be communicated in advance.
Approved refunds are typically processed within 5–10 working days.
Processing times may vary depending on the payment provider.
Guests are strongly encouraged to obtain travel insurance to cover unexpected cancellations, illness, travel disruption, or other unforeseen events.
This Refund Policy may be updated at any time. The version applicable at the time of booking will apply.
